Forum Over Capacity [should be fixed now]

RichardPayne
RichardPayne
Community Member
edited April 2014 in Lounge

The forum keeps throwing "over-bandwidth" errors. The page reloads immediately so the I suspect the error is incorrect.
What's going on?

Comments

  • khad
    khad
    1Password Alumni

    Will investigate. Thanks for reporting!

  • hawkmoth
    hawkmoth
    Community Member

    Just saw the same thing.

  • khad
    khad
    1Password Alumni

    Are you seeing an "over capacity" error? I just saw one of those. That should be temporary.

    Or are you seeing an "over bandwidth" error?

  • hawkmoth
    hawkmoth
    Community Member
    edited April 2014

    I'm fairly sure I saw a couple of over capacity errors, not specifically bandwidth. Alas, I did not capture the screens.

    Edit: Well, how about that. When I left this post to look at the rest of the forums I follow, I received another notice like I saw before. It definitely was over capacity, and I did take a screen shot. It you want to see it, let me know, but I'm betting you don't.

  • RichardPayne
    RichardPayne
    Community Member

    Mine might have been. I can't remember.

  • benfdc
    benfdc
    Community Member

    I'm seeing "Over Capacity."

  • khad
    khad
    1Password Alumni

    We're working to get this resolved. Thanks, everyone, for following up on this. :)

  • doctormo
    doctormo
    Community Member

    I just got the over capacity screen when trying to access this post, odd coincidence.

  • Vanilla has been notified, and they are working to get this resolved. :)

  • Stephen_C
    Stephen_C
    Community Member

    I appreciate this has been noted and is being worked on but I've had it repeatedly all day. For some mysterious reason it seems to happen more often if I return to a previous screen using Cmd + left arrow than if I use the back button on Firefox. The actual message is:

    "We're over capacity

    Please wait a moment and try again

    Why am I seeing this?

    We're experiencing unexpected load and are unable to service this request right now. Please check back in a few minutes, or visit our Service Status for more information."

    No need to acknowledge this: I just thought the actual message might be useful!

    Stephen

  • Thanks Stephen. Myself and the team have all been repeatedly getting the error as well. Hopefully Vanilla will have a solution soon.

  • hawkmoth
    hawkmoth
    Community Member

    The over capacity screens seem to getting more frequent, not less. I just got one when I tried to post this report. Seems rather ironic.

  • Hi guys,

    Vanilla has moved our forum over to new server infrastructure, so this should be fixed now. Let us know if you're still seeing any issues.

  • Stephen_C
    Stephen_C
    Community Member

    Yesterday was a nightmare :) but no problems at all so far today. It looks as though the problem may indeed be fixed.

    Stephen

  • no problems at all so far today. It looks as though the problem may indeed be fixed.

    Awesome! :-bd

  • revenkyte
    revenkyte
    Community Member

    Saw the same thing as well. Quite odd.

  • Hi @revenkyte,

    Are you still seeing an Over Capacity error? I haven't seen one since Vanilla said it was fixed.

This discussion has been closed.