Problems with 1Password Mini

ronmat
ronmat
Community Member
edited April 2014 in Mac

Unfortunately, the introduction of 1Password Mini has not been a happy time for me. Up until the time of its introduction, I head no troubles whatsoever with 1Password.
Now I seem to be plagued with two particular issues which are shown in the attached files.

I will be delighted if other users can confirm they are having similar difficulties or, they have worked out how to solve the problem(s). I look forward to hearing from you as ice continue to believe that 1 Password is a great product, and that these are simply minor aberrations.

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Comments

  • Stephen_C
    Stephen_C
    Community Member

    I'm afraid attachment of your screen shots didn't work (at least for me). You need to host them on some third party site (Dropbox, just for example) and then link to them in your post (using the image icon on the toolbar above where you're typing your post).

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi ronmat@bigpond.net.au,

    I'm so sorry to hear you're having trouble with 1Password here. I think I have an idea of what's going on, but I'd like to take a bit of a closer look at your system. Could you please send us a Diagnostics Report?

    http://learn.agilebits.com/1Password4/diagnostic-report.html

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.