Firefox extension

tylermenard
tylermenard
Community Member
in Mac

Hi,

I tried the free 30 day 1password 4 from the agile website. I had the Firefox extension installed also.

When I decided to buy the product I uninstalled the 1password using App Cleaner. I bought the 1password through the app store.

Now the Firefox extension is associated with the old account. How do I delete the old Library file associated with the free version of 1password?

Thanks

Tyler

Comments

  • cmdrsabre
    cmdrsabre
    Community Member

    I have the same problem.
    Tried the 30day version "1Password 4" and now installed "1Password" from App-Store and the Firefox extension stay linked with a fully removed "1Password 4 " Version.
    How to remove thex extension and all of its settings? To force a complete reinitialization?

  • cmdrsabre
    cmdrsabre
    Community Member

    I was able to solve the problem.

    Here the steps I made:

    1. uninstall extension (simply over the extension manager)
    2. reset firefox profile (Start while holding ALT key and select reset profile)
    3. restart computer
    4. install extension

    worked :)

  • tylermenard
    tylermenard
    Community Member

    Is there a way to delete the 1Password extension completely without resetting my whole Firefox profile?

  • tylermenard
    tylermenard
    Community Member

    I tryed cmdsabre steps and it still didn't work for me.

    The Firefox is still associated with the free 1Password.

  • Jasper
    Jasper

    First of all, please try restarting your Mac and see if that fixes the issue.

    If that doesn't work, please email us a Diagnostics Report from your Mac, along with a link to this discussion, to: support+forum@agilebits.com

This discussion has been closed.