Wi-Fi sync issues

Andrey Brindeyev
Andrey Brindeyev
Community Member
in iOS

I can't get my Mac and iPad mini to sync (using Dropbox for my primary vault) and decided to use Wi-Fi sync.

It ended up with successful sync (at least number of items are now the same) but 1Password crashed on my iPad and after several seconds iPad mini rebooted by itself. I tried to sync once again and it reproduced.

I have enabled iCloud sync and Dropbox sync on iPad mini and tried to sync over Wi-Fi without switching it off.

1Password on my Mac and iPad are 4.x and latest non-beta versions.

Am I doing crazy thing having 3 options enabled for syncing at the same time?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi Andrey,

    I'm so sorry to hear that you're having trouble with 1Password right now.

    First of all, I do want to advise you that we don't recommend having all 3 sync options enabled at the same time. When we first released 1Password 4 for iOS, we had hoped that this would be an option for users, but we heard reports of conflicting or duplicated data, so since then we have been encouraging users to find the solution that best fits their needs and use only that.

    Please let me know which solution you prefer, and I'd be happy to help you troubleshoot any issues. :)

  • Andrey Brindeyev
    Andrey Brindeyev
    Community Member

    Megan,

    I read about current issues with 1Password 4 post from Dave and found warning about Dropbox sync when using multiple vaults. So I moved additional vaults (I have two) from Dropbox to Yandex.Disk and that stabilized a bit my setup. Also found statement that Wi-Fi sync doesn't sync attachments (which is very sad).

    Now I'm going through my existing passwords (600 items total) checking them manually and changing them as necessarily (thanks to Heartbleed bug).

    Right now I would like to know if there is any special integration between 1Password and Dropbox. I plan to use Dropbox-like service (Yandex.Disk) to sync my additional vaults and need to understand if that could cause any issues.

  • Megan
    Megan
    1Password Alumni

    Hi Andrey,

    I'm glad to hear that your set-up is stabilizing :) I do apologize that Wi-Fi does not sync attachments, our developers are working on making this happen in the future.

    To use a Dropbox-like service to sync your secondary vaults, please take a look at Folder Sync. 1Password will sync your data to a folder of your choosing and then you can use another service to keep the folder in sync across your computers.

    I hope this helps, but we're here if you have any further questions!

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