1PW mini does not pickup on logins

klsmn

Hi there,
the browser extension seems to be bugging out. It's not picking up on web logins at all. "Save new login" doesn't do anything. What can I do to fix it?

roustem

Do you have a link to the page where it doesn't work for you?

Thanks!

klsmn

Well, all of them! :)
It does not seem to be a page specific issue... No matter which page I'm on, it does not save the logins I make. I do not get any sort of pop up or anything else. If I fill in the form but not submit, then click "Save new login" in the 1PW mini menu, nothing happens. When I'm not running Safari fullscreen and I hit "Save new login" the window gets deselected (implying that something is going on?) but nothing happens beyond that.

klsmn

It seems to be working now... I just got a login pop up for the first time. Not sure why it's doing its thing now, I didn't change anything...
The login that was saved I can see from the browser extension menu, but it is not showing up in the 1Password app main window. Do they not carry over from the extension?

Jasper

Hi @klsmn,

The main app and mini (or browser extension) access the same database, so the data should match. So we can easily investigate, could you please email us a Diagnostics Report from your Mac, along with a link to this discussion, to: support+forum@agilebits.com

A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

klsmn

Hi JasperP,
it's working as intended now. There was some mixup with a previously installed test version that I didn't uninstall correctly.
Thank you for your concern!

Jasper

I'm glad to hear that it's working now. Please let us know if you have any other questions. We're always here to help! :)