Cannot add license

mugsy

HI, i've been on the 1Password beta for mac for a while now and I've just noticed that 1Password no longer has a license showing. Hence some of the features do not work.

I've tried to add my license but when trying to do this it asks me to choose a file, which I do not have.

Any help would be greatly appreciated.

Ive attached a screenshot as well of the license section.

1Password 4
Version 4.3.BETA-13 (430013)
Agile Beta

Mac OS 10.9.2

Jasper

Hi @mugsy,

Using the email address on your forum account, I looked up your licenses and only saw one for 1Password 3. Have you ever purchased a 1Password 4 license?

mugsy

Hi Jasper, thanks for replying. As far as I'm aware I haven't. I was using 1Password 3 when I joined the beta program for 1Password 4 and when the first beta of 1P4 was downloaded I just continued using. If thats the problem then I will happily purchase again. Thanks

Jasper

Hi @mugsy,

You can enter your existing license key to see the awesome upgrade discounts here: https://agilebits.com/store/upgrade

Please let us know if you have any other questions. :)

mugsy

Thanks Jasper, Upgrade in progress:)

Jasper

You're welcome! Please let us know if you have any other questions. We're always here to help! :)