1Password Extension only showing "Password Generator"

Linus Kendall
Linus Kendall
Community Member

Hi,

I am using MAS 1Password version 4.1.2 (412009) synced with Dropbox, and have installed the extensions in Safari and Chrome, however after logging in (it accepts the correct passphrase), all I see in the extensions is "Password Generator", and no ability to auto fill or select logins, nor search for information to fill/copy.

I have tried both the beta extension and the regular one with the same result. 1P mini works as expected though, and will allow me access to all saved items.

Best regards,
Linus

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please check that you have in fact installed the version 4 extensions. If you have and it's still not working do please post back.

    Stephen

  • Linus Kendall
    Linus Kendall
    Community Member

    Safari reports version 4.1.0 for the 1Password Extension. I used the link from inside the 1Password application to download and install the extensions.I have tired to uninstall and reinstall the extension multiple times.

  • Megan
    Megan
    1Password Alumni

    Hi Linus,

    I would like to apologize for the delay in responding to you here but we experienced a surge in support requests recently. We're doing the best we can to get back to our usual speedy replies as soon as possible.

    Now, our developers have done a great job of squashing bugs lately, and version 4.3 for 1Password is now available as a free update! Please ensure that you are updated to the latest and greatest version of 1Password 4 and let me know if you are still seeing this issue. If you are, we will of course investigate further. :)

This discussion has been closed.