1password ver 4.5 on ipad don t work

Christian Capiomont
Christian Capiomont
Community Member

after the new update the app was working one time ( able to get all my restore by dropbox) then unable to open the app !! still closing before to enter app password !! grrrrrrr

Comments

  • Megan
    Megan
    1Password Alumni
    edited April 2014

    Hi Christian,

    I'm so sorry to hear that you've been having trouble with 1Password right now. I'd love a bit more detail about the problem to see if we can't sort it out. First of all, a simple thing to try first is to quit the app and restart your iPad. If this doesn't work, please let me know where the trouble is coming in:

    • Is 1Password not accepting your Master Password?
    • Is 1Password quitting spontaneously?

    Once we know a bit more about this issue, we should be able to get it sorted out!

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