safari extension

Cipinfo
Cipinfo
Community Member

I can not install the extension for Safari 7.0.3. on mac pro
I followed all the explanations, but when I double click to open extension nothing happens ??????
the safari extension work with mac air ???????

Comments

  • Hi @Cipino,

    I am sorry to hear about the trouble with 1Password! Lets figure out whats going on.

    First off, lets try rebooting your computer.

    Then, download a fresh copy of the 1Password 4 browser extension for Safari from https://agilebits.com/browsers/index.html.

    Does this one work any better now?

    If not, could you please send us a Diagnostics Report?

    http://learn2.agilebits.com/1Password4/diagnostic-report.html

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :grinning:

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.