Broken iCloud sync between iOS 4.5 and MAS 4.3 and how I fixed it

magnanamus
magnanamus
Community Member
edited April 2014 in iOS

With great excitement, I downloaded updates for MAS- and iOS versions yesterday. Only to find out that the sync between iPhone/iPad and Mac was broken. Between the two iOS units everything worked fine. And the was no welcome screen or walkthrough when restarting the updated apps.
Here's what I did. I you choose to do the same, it's on your own risk of course.
iPhone/iPad

  • Disable iCloud sync in iOS apps.
  • Close/force quit iOS apps.
  • Disable iPassword in iOS Settings/iCloud/DocumentsData/1Password
  • Delete app from iOS device

    Mac

  • Backup 1Passw in Settings/backup

  • Turn off 1Passw Mini in Settings/general
  • Deactivate iCloud sync in Settings/Sync/Change sync. Remember to tick "Remove data from iCloud".
  • Quit app.
  • OSX Settings/iCloud/Documents and data (options) uncheck 1Password mini
  • Navigate to User/Library/Mobile Documents/ and find the two folders ending with "one password-osx-helper" and "onepassword". Trash them.
  • Restart Mac. A little salt over the shoulder doesn't hurt.
  • OSX Settings/iCloud/Documents and data (options) activate 1Password mini
  • Launch 1Password
  • Activate iCloud sync

Have a coffe/water/beer/beverage of your choice

iOS devices

  • Re-install 1Password
  • Enable iPassword in iOS Settings/iCloud/DocumentsData/1Password
  • Launch 1Password
  • Activate iCloud sync in Settings/Sync

And there I was. Back in my comfort zone.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @magnanamus,

    Thanks so much for providing your fix steps here. I sincerely apologize that the update took you out of your comfort zone, but I'm so glad that you were able to get things up and running again. :)

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