Login Not syncing after copying to Primary vault [Moved to Email]

davethis

I have 2 vaults setup. I noticed after I copied a few passwords from my secondary vault to my primary vault, they would not appear on my other devices. If I created a new login in my primary vault, the logins would appear on my other devices.

I copied the logins using the Action icon and choosing copy.

Thanks,
Dave

Meek

Hi Dave,

I am sorry to hear about the trouble with 1Password! Lets figure out whats going on.

Could you please send us a Diagnostics Report?

http://learn2.agilebits.com/1Password4/diagnostic-report.html

Then attach the entire file to an email to us: support+forum@ agilebits .com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

A short note here once you've sent the Report in will help us to keep an eye out for it. :grinning:

Once we see the report we should be able to better assist you. Thanks in advance!

davethis

I sent the report. Thanks for your help!!

MikeT

Hi @davethis,

I found the email and replied there. I'm closing this thread, so we can move this to the private email support.

Thanks!

.