Dropbox syncing not working for v4.5

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meglinsky
meglinsky
Community Member

Just updated to version 4.5 on iOS. Simply, the Dropbox syncing is not longer working. No Sync Now button, or status bar. Also does not indicated in the GUI what the sync method is. Really a much worse interface and most importantly this important feature that originally attracted me to 1Password is no longer working. Synching is still working on OSX using version 4.3. Tried booting the iOS device. That did not work.

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  • Megan
    Megan
    1Password Alumni
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    Hi @meglinsky‌

    I'm sorry to hear you've been having trouble getting Dropbox sync working! Please follow the directions here to get sync set up: Set-Up Dropbox Sync

    If you hit any snags, just let me know where in the process you were, and I'd be happy to walk you through!

  • meglinsky
    meglinsky
    Community Member
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    This is exactly what I did, but it does not sync.

  • meglinsky
    meglinsky
    Community Member
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    There does not seem to be anything created in the the /Apps/1Password folder in Dropbox. I never get to step 4. I am just returned to step 2 after step 3a, but if I choose Dropbox again, I am informed that I am connect to my Dropbox account. The information is being kept in /1Password.agilekeychain in Dropbox as far as I can see.

  • meglinsky
    meglinsky
    Community Member
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    For some bizarre reason, it just asked me to do step 4b after I chose the Dropbox account and the sync is now working. Weird, but the program is now syncing.

  • Megan
    Megan
    1Password Alumni
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    Hi @meglinsky‌

    Thanks so much for letting me know that you're (finally) all sorted out! I do apologize that it was a bit of a process for you. If you run into any further snags, don't hesitate to ask - we're happy to help! :)

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