Crash upon export as .csv or .txt

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Adam Hawkins
Adam Hawkins
Community Member
edited April 2014 in Mac

Hi

I wanted to import a spreadsheet (in .csv) containing old passwords, but it kept saying that it had exceed and 0 logins had been imported.

I decided to do an export of one or two entries so I can see what the format is (i.e. which column is used for username, password, URL, etc.) However, whenever I try the export windows just flickers and the whole application locks up and has to be force quit.

Below is what I could see in the logs (I tried to attach it as a .txt so that this post wasn't so long but it said "uploaded file type is not allowed").
Has anyone else experienced this export/import problem?

Thanks...

29/04/2014 21:44:47.717 WindowServer[138]: disable_update_timeout: UI updates were forcibly disabled by application "1Password" for over 1.00 seconds. Server has re-enabled them.
29/04/2014 21:45:01.716 WindowServer[138]: disable_update_likely_unbalanced: UI updates still disabled by application "1Password" after 15.01 seconds (server forcibly re-enabled them after 1.01 seconds). Likely an unbalanced disableUpdate call.
29/04/2014 21:45:01.735 1Password[1120]: void CGSUpdateManager::log() const: conn 0x155b7 legacy 133
29/04/2014 21:45:01.737 1Password[1120]: Backtrace (at 8585.17):
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff90c89a61 CGSBacktraceCreate + 59
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff90d38d0c _ZN16CGSUpdateManager21disable_update_legacyEv + 78
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 2 CoreGraphics 0x00007fff90d38cb7 CGSDisableUpdate + 35
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff8e959f21 -[NSWindow _setFrameCommon:display:stashSize:] + 1526
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 4 ViewBridge 0x00007fff8824f711 -[NSRemoteView serviceWindowDidResizeInProgress:] + 440
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 5 ViewBridge 0x00007fff8824f7d0 -[NSRemoteView serviceWindowDidResize:] + 180
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 6 ViewBridge 0x00007fff88259512 deferBlockOntoMainThread_block_invoke_3 + 441
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 7 CoreFoundation 0x00007fff896d153c __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12
29/04/2014 21:45:01.737 1Password[1120]: void CGSUpdateManager::log() const: 8 CoreFoundation 0x00007fff896c2b95 CFRunLoopDoBlocks + 341
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 9 CoreFoundation 0x00007fff896c291e __CFRunLoopRun + 1982
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 10 CoreFoundation 0x00007fff896c1f25 CFRunLoopRunSpecific + 309
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 11 ViewBridge 0x00007fff88258afb __invokeRunLoopInModeUntil_block_invoke + 20
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 12 ViewBridge 0x00007fff88258a67 invokeUntil + 199
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 13 ViewBridge 0x00007fff88258ae0 invokeRunLoopInModeUntil + 87
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 14 ViewBridge 0x00007fff8823f586 -[NSCFRunLoopSemaphore wait] + 379
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 15 ViewBridge 0x00007fff88251832 -[NSRemoteView setServiceAccessoryViewSize:] + 561
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 16 ViewBridge 0x00007fff8823fe0c -[NSVBAccessoryWindow setFrame:display:] + 146
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 17 ViewBridge 0x00007fff8823fd6b -[NSVBAccessoryWindow _accessoryViewFrameDidChange:] + 340
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 18 CoreFoundation 0x00007fff8976ee0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 12
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 19 CoreFoundation 0x00007fff896628dd _CFXNotificationPost + 2893
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 20 AppKit 0x00007fff8e867193 -[NSView _postFrameChangeNotification] + 434
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 21 AppKit 0x00007fff8e870852 -[NSView setFrameSize:] + 1586
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 22 AppKit 0x00007fff8e8701d9 -[NSView setFrame:] + 294
29/04/2014 21:45:01.738 1Password[1120]: void CGSUpdateManager::log() const: 23 AppKit 0x00007fff8e8ec809 -[NSView resizeWithOldSuperviewSize:] + 681
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 24 AppKit 0x00007fff8e8996c4 -[NSView resizeSubviewsWithOldSize:] + 299
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 25 AppKit 0x00007fff8e87074b -[NSView setFrameSize:] + 1323
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 26 AppKit 0x00007fff8eac66d2 -[NSNextStepFrame setFrameSize:] + 147
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 27 AppKit 0x00007fff8e8701d9 -[NSView setFrame:] + 294
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 28 AppKit 0x00007fff8e8eca04 -[NSView resizeWithOldSuperviewSize:] + 1188
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 29 AppKit 0x00007fff8e8d26b9 -[NSView layoutSubtreeIfNeeded] + 808
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 30 AppKit 0x00007fff8ef9a688 _NSViewLayoutSubtreesThatUseAutolayoutIfNeeded + 71
29/04/2014 21:45:01.739 1Password[1120]: void CGSUpdateManager::log() const: 31 AppKit 0x00007fff8e95d901 -[NSWindow(NSConstraintBasedLayout) _layoutViewTree] + 84

Comments

  • Jasper
    Jasper
    edited April 2014
    Options

    Hi Adam,

    Sorry for the trouble!

    Are you using the Mac App Store version? If so, it's a known issue.

    When exporting Comma Delimited Text (.csv) and Tab Delimited Text (.txt) file formats using 1Password 4.3, it will crash. This only affects version 4.3 from the Mac App Store due to a sandboxing issue, and it is expected to be fixed in the next update.

  • Adam Hawkins
    Adam Hawkins
    Community Member
    Options

    Hi Jasper.

    I changed to the MAS version when the other version went end of life.

    Thanks for the info. I'll keep an eye out for the patched version.

  • Jasper
    Jasper
    Options

    Hi Adam,

    This should be fixed now in version 4.4 (released today). Please let me know if it works for you! :)

This discussion has been closed.