Full screen bug, dragging it to display produces an interface glitch [Known bug, will fix soon]

Steve West
Steve West
Community Member
edited May 2014 in Mac

Hi guys,

So stoked that you've introduced full screen mode. However, I've noticed that if I drag the 1Password window (in full screen mode) from one of my screens to the other (in Mavericks, latest version) then it develops a display glitch where the Search field looks mangled (see attachment):

image

The work around is to exit full screen mode and re-enter full screen mode.

This wouldn't really be that big a deal except I regularly leave the office with my MacBook Pro, which causes all full screen windows to merge onto the built in screen. Then when I plug the big screen back in, the glitch appears (even if the 1Password window technically stays on the same screen).

Hope this makes sense? I checked the known issues and couldn't see this on there.

Kind regards,
Steve

PS. I've blurred the account names out...that's not part of the display glitch.

Comments

  • Meek
    Meek

    Hi Steve,

    I am sorry to hear about the trouble with 1Password! Lets figure out whats going on.

    Could you please send us a Diagnostics Report?

    http://learn2.agilebits.com/1Password4/diagnostic-report.html

    Then attach the entire file to an email to us: support+forum@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :grinning:

    Once we see the report we should be able to better assist you. Thanks in advance!

  • Steve West
    Steve West
    Community Member

    OK Meek, just sent the report then with a link referencing this forum post.

  • MikeT
    MikeT
    edited May 2014

    Hi @Steve West‌,

    It looks like Kris has replied to your email.

    For others who might be interested, this is a known bug right now. We haven't fix it just yet but we will. Closing the window and reopening it will fix the glitch.

  • Steve West
    Steve West
    Community Member

    Thanks Mike, I look forward to a resolution (pun intended)!

  • MikeT
    MikeT

    Thanks Mike, I look forward to a resolution (pun intended)!

    Ha! Good one. :)

This discussion has been closed.