iTunes file sharing stopped working [known issue; working on fix]

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Core_dev
Core_dev
Community Member
edited May 2014 in iOS

For some reason, the iOS app stopped recognizing my 1Password.agilekeychain file which means I cannot sync with iTunes anymore. The app keeps giving me the "new user" screen. I have the latest Mac version and iOS version. I can see the 1password.agilekeycain file in the File Sharing section in iTunes. I also tried deleting the app and re-installing. Still no go. Any suggestions?

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  • Jasper
    Jasper
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    Hi @Core_dev,

    It's currently a known issue that iTunes file sharing does not work in 4.5/4.5.1, but our developers are working hard on a fix. Very sorry for any inconvenience!

  • Core_dev
    Core_dev
    Community Member
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    Ah, I see. Thank you for your quick response. I hope the fix is out soon! Typing 30 character passwords is not so fun. :)

  • Megan
    Megan
    1Password Alumni
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    Hi @Core_dev‌

    Thanks so much for your patience here. I know that typing 30 character passwords is no fun at all! We'll have this sorted out just as soon as possible :)

This discussion has been closed.