In a weird state after switching to iCloud sync

ehed
ehed
Community Member
in Mac

The name of my vault is now a long string of numbers, and some of my password data is missing on my Mac (but is intact on my iPhone and iPad).

Help?

Comments

  • MikeT
    MikeT
    edited May 2014

    Hi @ehed,

    That long string of number means that your internal 1Password database file is locked and 1Password can't read it because of that.

    A simple restart of the app should resolve this issue and if not, a reboot will help. Once you're back up, it should sync in the data from your iOS data assuming 1Password is syncing without any issues.

    Can you tell me if that helps?

  • ehed
    ehed
    Community Member

    Hi Mike

    Thanks for getting back to me. Unfortunately I had to take action before you replied, I switched back to Dropbox syncing instead of iCloud syncing and it seems fine now (except that my helper log files are hundreds of GB, but I just opened another thread about that.

    Thanks!

  • sjk
    sjk
    1Password Alumni

    Hi @ehed,

    It looks like your issue issues with syncing and massive log files have both been resolved for now. If there's anything else we can help you with please let us know.

This discussion has been closed.