Databse not being able to back up. Keys Files missing
I keep on getting this pop up every 5 minutes! what to do ???
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I'm sorry to hear you're having trouble with 1Password right now. Luckily, this should be a simple fix. Try this:
- Open 1Password.
- Click the 1Password menu, hold down the Control key, and select Quit 1Password and 1Password mini.
- Restart the Mac.
- Relaunch 1Password.
Does the message disappear now?
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No. It is still popping up every 5 minutes. Geez!
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I'm sorry this is still giving you trouble! We'll need to take a closer look at your system here to determine where things are getting tangled up. Could you please send us a Diagnostics Report?
http://learn2.agilebits.com/1Password4/diagnostic-report.html
Then attach the entire file to an email to us: support+forum@ agilebits .com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
A short note here once you've sent the Report in will help us to keep an eye out for it. :)
Once we see the report we should be able to better assist you. Thanks in advance!
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Just emailed the report. :) Thank you for helping. This is happening on both of my laptop and the computer so should I send u a report for both?
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We've received your Diagnostic Report - thanks for sending it in! If you are seeing this on both your computers, it wouldn't hurt to see a Diagnostic Report from both machines. :) In any case, someone from the support team will get back to you as soon as possible with some details.
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looking forward to solutions. Love 1password!
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Thanks for the kind words! I see that one of our tech gurus is already on your case - you're in good hands. :)
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