Need help recovering secure notes from Time Capsule backup.

JakobS

In connection with upgrading from 1Password 3 to 4 (a bit out of sync on my different devices) I got some synchronisation problems that looked like my data was in two different vaults. I "solved" it by wiping everything and then reimporting the data from the Vault on Dropbox. In that connection I needed to manually copy over some results from the not yet updated iPhone. Unfortunately, I must have lost a very important secure note.

I have time capsule backups of my Mac going back to before this problem. What file should I dig out of the backup - and how do I open it?

Megan

Hi @JakobS,

I'd like to take a closer look at your system before we get into the detailed steps here. Could you please send us a Diagnostics Report?

http://learn2.agilebits.com/1Password4/diagnostic-report.html

Then attach the entire file to an email to us: support+forum@ agilebits .com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

A short note here once you've sent the Report in will help us to keep an eye out for it. :)

Once we see the report we should be able to better assist you. Thanks in advance!

JakobS

Thanks for your reply. I have sent an email with the report.

Jasper

Hi @JakobS,

We've received your Diagnostic Report - thanks for sending it in! Someone from the support team will get back to you as soon as possible with some details.

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