Trying to set up syncing thru iCloud

chap_harrison
chap_harrison
Community Member

Im trying to set up 1P on an iPad. When it comes to syncing method I choose iCloud. Something pops up quickly (I think it says "Wait a minute..." or words to that effect) and quickly disappears. Afterward, apparently no syncing method has yet been selected. Bummed.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @chap_harrison‌,

    I'm sorry to hear you're having trouble setting up iCloud sync. That is a bummer. Now, there are a few very basic things that we need to check before we get into the more detailed troubleshooting:

    • Please ensure that you are logged in with the same iCloud account on all computers and devices.
    • Please ensure that 'Documents and Data' is enabled for iCloud on all devices.

    Then, you should be able to follow the instructions here: iCloud sync for 1Password 4 for iOS to get all synced up. :)

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