Trouble synching 1PW via Dropbox from Windows 7 to IOS 7

bijouxbb
bijouxbb
Community Member
in iOS

Sorry if this has been solved and I just couldn't find the solution. My issue is that I have 1PW on my PC (Windows 7) and am trying to sync it to my iphone 4s. I've downloaded Dropbox to my phone, signed in as a current user, it goes to the 1Password file, then I get the error code: "Problem loading 1Password data file. A key data file could not be loaded and 1PasswordAnywhere cannot continue without it. Please see this help guide for troubleshooting tips."

All to no avail!! Please, any assistance will be gratefully appreciated.

Comments

  • Jasper
    Jasper

    Hi @bijouxbb,

    If you're trying to use 1PasswordAnywhere on your iPhone, we recommend doing so from Dropbox.com in Safari rather than the Dropbox app.

    But, for the best 1Password experience on your iPhone, you should use 1Password 4 for iOS app: http://j.mp/1PasCS

  • bijouxbb
    bijouxbb
    Community Member

    Thanks so much! I love simple answers. Going through Safari did it!

  • Jasper
    Jasper

    You're welcome! Please let us know if you have any other questions. We're always happy to help! :)

This discussion has been closed.