Can't download new license

Anndelusia
Anndelusia
Community Member

I just upgraded to 1Pass4 on my iMac. Keep getting "error downloading" message in trying to get new license.

Comments

  • Jasper
    edited June 2014

    Hi @Anndelusia,

    Sorry to hear about the trouble!

    Where are you trying to download your license from? An email? Our customer center in your browser?

    Also, if you could include a screenshot of the error message you are receiving, that would be helpful.

    Thanks in advance for the additional info!

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