problem with the short cut command-# in Safari [moved to private email]

rudivice
rudivice
Community Member
edited June 2014 in Mac

Since a couple of weeks I have a strange behaviour in Safari on the Mac.
Everytime I use the short cut command-# in Safari the browser redirects to https://agilebits.com/extension/activate/safari

In other browser like Chrome or Firefox this problem does not exist.
I already removed the extension and reinstalled it but the problem is still the same.

It's a little bit annoying to click on the 1P extensions icon or to use 1Password mini in the menu bar.

Any idea on how to solve that problem?

Regards,
Rüdiger

Comments

  • Jasper
    Jasper

    Hi @rudivice,

    Sorry to hear about the trouble! So we can look into it, could you please email us a Diagnostics Report from your Mac, along with a link to this discussion, to: support+forum@agilebits.com

    A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

  • rudivice
    rudivice
    Community Member

    Hi JasperP,

    okay, I sent the report.

    Regards,
    Rüdiger

  • Megan
    Megan
    1Password Alumni
    edited June 2014

    Hi @rudivice,

    Thanks for sending that Report in! I took a quick look in our system, but I was unable to find an email from the address you attached to your forum account. If you could send me a private message with the address that you used to send in the Report, I'd be happy to track it down and ensure that it gets answered quickly. Found it! :)

    .

This discussion has been closed.