1Password sync with Dropbox results in different item count
I've got
1Password 3 on a Windows Box that has 191 entries
1Password 4 on a Mac with 195 entries
1Password 4 (appstore version) on another mac 195 entries
1Password 4 on an iPad Air 195 entries
1Password 4 on an iPad Mini 185 entries.
I can understand the difference between the windows and mac, perhaps entries are counted differently between 3 and 4, however two iPads should be the same, any idea how I can fix this?
Comments
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Hi @NoelDillabough,
Please try completely re-setting Dropbox sync:
On your iOS device(s), open 1Password 4 for iOS, tap Settings > Sync > Sync Service, then Disable Sync.
On your Mac(s), open 1Password 4 for Mac, and click the 1Password 4 menu, then Preferences. Click Sync, and then Change syncing.
- Check the box to remove the data from Dropbox and confirm that you want to disable sync.
On your PC, disable Dropbox sync.
Check your Dropbox folder and delete any other 1Password folders or files that the remove data checkbox did not take care of.
Restart all your devices.
On your Mac, go back to the Sync preferences, and click Dropbox. Click Choose vault, then navigate to your Dropbox folder and select Open. This will regenerate a 1Password folder in Dropbox, and that will contain a new 1Password.agilekeychain file.
Allow Dropbox to fully sync.
Go back to any other Macs, PCs, and iOS devices and re-enable Dropbox sync.
Please let me know if that helps! :)
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I had already solved it before you reply but thanks! What worked for me was to uninstall dropbox and 1Password, reinstall dropbox, reinstall 1Password and the sync counts matched again.
Seems to have gotten out of sync, back when the last iOS update happened, the one that asked us if we were sure we wanted to merge.
Looking forward to tomorrow's (official) android version!
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Thanks for the update! Glad to hear you got it working.
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