Just upgraded to 1Password 4.4.1 - One of my pw databases just got blown away

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Jonathan Block
Jonathan Block
Community Member
in Mac

So my mac offered me to upgrade to the new version of 1password. I was excited to see the new design. I opened up a personal 1Password database I have one one dropbox account.

I then navigated in my mac finder to my work 1Password database. I double clicked on it and I still saw my personal items in 1Password. Hm.. strange.

No matter whether or not I double click on my personal or my work 1Password file, i just see my personal 1Password open.

I suspect I have just lost all of my work passwords.

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  • Jonathan Block
    Jonathan Block
    Community Member
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    Further... every time I open your program, it prompts me for "Create New Vault". I now have 6 copies of the same vault for some reason.

    I'm now two hours into this and I have lost approx 70 passwords. Costs mounting.

  • Jasper
    Jasper
    Options

    Hi Jonathan,

    I'm sorry to hear about the trouble! So we can investigate, could you please email us a Diagnostics Report from your Mac, along with a link to this discussion, to: support+forum@agilebits.com

    A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

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