Secure Notes and Wallets not Showing on Windows PC

mikes
mikes
Community Member
edited June 2014 in iOS

They appear on my ipad but net on the pc, can I get them to appear?

Thanks

Comments

  • Ben
    Ben

    Hi @mikes‌

    Do the notes in question show in 1PasswordAnywhere? You can read about 1PasswordAnywhere here:

    http://learn2.agilebits.com/1Password4/iOS/Tutorials/ios-1pa.html

    Thanks.

  • mikes
    mikes
    Community Member
    edited June 2014

    Hello, thanks for your help,

    I get an error message like - error loading file.

    Then I get this after I have typed the password;-

    Problem loading 1Password data file

    A key data file could not be loaded and 1PasswordAnywhere cannot continue without it.

    Please see this help guide for troubleshooting tips. (not helpful)

  • Ben
    Ben

    Please send us a diagnostic report from each device to support+forum@ agilebits .com You can find instructions on doing so here: http://learn2.agilebits.com/1Password4/diagnostic-report.html

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email(s), along with your forum handle so that we can "connect the dots" when we see your Diagnostics Reports in our inbox.

    Once we see the reports we should be able to better assist you. Thanks in advance!

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