"Failed to unlock. Cannot load keychain profile."

kaelifa
kaelifa
Community Member
in Mac

Hi

Similar to all the other messages that have been raised re; "Failed to unlock. Cannot load keychain profile." - I have just got a new machine and I'm trying to setup 1Password, however when I try and restore from a backup I get that message and am unable to progress.

Please could you advise me what I should do, to fix this.

Looking forward to hearing from you.

Kind regards
Kristina

Comments

  • Stephen_C
    Stephen_C
    Community Member

    There is one possible solution in post #2 in this thread. I guess it may not help you but I thought it worth mentioning. Post back if you're still having problems.

    Stephen

  • kaelifa
    kaelifa
    Community Member

    Hi Stephen

    Thank you for the reply, I had been selecting the keychain file which was failing, but restoring from a backup worked.

    Thank you so much.

    :)

  • Megan
    Megan
    1Password Alumni

    Hi @kaelifa‌

    I'm so glad to hear that @Stephen_C's post helped you out - thanks for letting us know!

    We're here if you have any further questions or concerns. :)

This discussion has been closed.