1password failing to launch mini AND safari toolbar extension going to "Top Sites" [app reinstalled]

Larry Singer
Larry Singer
Community Member
edited June 2014 in Mac

Im having some weird issues, where 1password is failing to launch 1password mini (the message I get), and then the Safari extension tries to go to agilebits, but then ends up on my Safari "top sites" page

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Does post #40, and onward, in this thread help at all?

    Stephen

  • Larry Singer
    Larry Singer
    Community Member

    I did my own troubleshooting, and figured it out. I just dragged the application into Appdelete and deleted everything, and then I uninstalled the extension, and then I just did a fresh installation. All is good.... thanks.

  • Megan
    Megan
    1Password Alumni

    Hi Larry,

    I'm so glad to hear that you managed to get things sorted out! I do want to caution you about using 'app cleaners' to delete 1Password. Often these programs can get a bit overzealous, and could end up removing your database, or backups that could be very useful during troubleshooting.

    I hope you never need to do this sort of extreme troubleshooting again, but if you do need to reinstall 1Password, please simply drag the app itself to the Trash from the Applications folder. Empty the Trash and restart your computer. This should be all the reset that 1Password needs. :)

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