Auto-fill gives an error message on every web browser [resolved by reconfiguring Sophos]
In both Firefox and Safari every action I try with 1password mini gets me the message: "Web Browser is connected but its code signature could not be verified. Filling and other features are disabled until this configuration issues is resolved." I uninstalled and reinstalled the browser extensions without any improvement. I read the "Troubleshooting Guide" and that was not helpful.
How do I or you fix this?
Comments
-
Hi @hawkcreek2,
Sorry to hear about the trouble! First of all, please take a look at this support article and see if any of the suggestions fix the issue:
1Password fails to fill data
If that doesn't help, please email us a Diagnostics Report from your Mac, along with your forum username and a link to this discussion, to support+forum@agilebits.com and we can investigate further.
0 -
I am actually getting the same error message in all forms of 1password.
0 -
Hi @hawkcreek2,
If you happen to have Sophos Antivirus software running, please check @JasperP's post here for details about configuring Sophos:
And if you're still stuck, sending us the Diagnostics Report will be helpful. Thanks!
0 -
Reconfiguring Sophos seems to have fixed it. Thanks!
0 -
Hi @hawkcreek2,
I'm glad to hear your filling problem was fixed by reconfiguring Sophos; thanks for letting us know! Since this issue is nicely sorted out now, I'll close this topic. If you have any further questions or concerns, please don't hesitate to start a new topic or email us directly at support@agilebits.com - we're here for you. :)
ref: QES-76248-495
0
