1Password unlock animation slow

ScarySulley
ScarySulley
Community Member
in Mac

Not sure if this is a bug or what, but it just happened a minute ago for me and once about a week or two ago. I type in my master password, and the animation where it unlocks the vault takes a few seconds to start and when it does start it opens very slowly. What could be causing this? Is this a bug?

Just wanted to bring this to your attention. :)

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @ScarySulley‌

    Thanks for letting us know about this! I haven't seen anything similar in a while now (although I do recall seeing this in earlier versions), so I'd love to get a bit more detail to track things down.

    • What version number of 1Password are you currently using?
    • And just to cover all my bases, what's your operating version number?
    • Do you notice this behaviour after any particular action (ex: when first loading 1Password or waking the computer from sleep)?

    The more detail you can provide, the more likely we'll be able to recreate it, which is the first step in getting it solved! :)

  • ScarySulley
    ScarySulley
    Community Member

    Hi @Megan‌

    1) Running 1Password 4.4.1 (haven't seen it on my PC yet)

    2) Running OS X 10.9.3

    3) Today it happened after woke my Mac from sleep. The first time I don't remember.

    Hope that helps! :)

  • Jasper
    Jasper

    Hi @ScarySulley,

    This may actually be caused by an "Easter Egg" of sort. If you hold down the Shift key when you unlock 1Password, the unlock animation is slowed down. Could you please try entering your master password and click the unlock button while holding down the Shift key? Is that what you saw before?

  • ScarySulley
    ScarySulley
    Community Member

    Hi @JasperP‌

    Ahhh! That's what it is! I forgot OS X slows down animations when you hold down Shift. I remember doing that back in the days of Expose (before it was Mission Control). I guess it's not a bug.

    Thanks!

  • Jasper
    Jasper

    You're welcome! Please let us know if you have any other questions. We're always happy to help! :)

  • 3xp0n3nt
    3xp0n3nt
    Community Member

    I was about to post a new issue before I found this. Could you add it to your documentation?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    I can certainly suggest it although just to clarify this isn't an Easter egg of our design but Apple. It works in a lot of places e.g. minimising a Finder window or indeed any window.

This discussion has been closed.