VueZone Login Issue - Does not fill ID & Password [resolved by saving new Login item]

colbyb
colbyb
Community Member
edited July 2014 in Mac

Using Safari, the VueZone login info is not filled by the 1Password extension.

https://my.vuezone.com/login.aspx

Is there something I need to do?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Have you tried re-creating and saving the login manually? That can help in cases like this.

    Stephen

  • sjk
    sjk
    1Password Alumni
    edited August 2014

    Hi @colbyb,

    Expanding a bit on what @Stephen_C mentioned, the Saving a new Login manually article says:

    Saving a new Login like this can be useful for Logins that are either problematic to begin with or were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page. Login pages can change as websites are updated, and this can be a very helpful tip in those cases.

    Please let us know if you need more help getting 1Password working with VueZone again. Thanks!

  • colbyb
    colbyb
    Community Member

    I should read more as that solved the problem. Thank you both.

  • sjk
    sjk
    1Password Alumni
    edited July 2014

    No worries, @colbyb. Glad we could help and that it worked for you!

    If you have any other questions or issues, please feel free to start a new forum topic or email us directly at support@agilebits.com. And now that this issue has been resolved I'll close this topic. :)

This discussion has been closed.