1Password does not see iCloud storage after downgrade from Yosemite

Zolotukhin Vasilii
Zolotukhin Vasilii
Community Member
in Mac

Hello.
Yesterday I'm upgraded to Yosemite, but today I decide to downgrade to Mavericks.
After installing Mavericks, 1Password does not see iCloud Storage

Onepassword files is visible in iCloud Storage

Is it possible to get data from iCloud?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi Zolotukhin Vasilii,

    I'm sorry to hear that you're having trouble with iCloud after downgrading from Yosemite. We'll need to take a closer look at your system here to determine where things are getting tangled up.

    I'd like to ask you to create a Diagnostics Report from your Mac:
    http://learn2.agilebits.com/1Password4/diagnostic-report.html#mac4

    Then attach the entire file to an email to us: support@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

This discussion has been closed.