Files never get deleted from items in iOS

kop48
kop48
Community Member
in iOS

Hi,

I'm adding files to an item using 1Password for OS X, and deleting previous files from that same item. However, on the iOS client, I'm seeing the new files appearing, but old files not getting removed. If I add a file with the same name as a previous one, both versions show.

Cheers,

Comments

  • Stephen_C
    Stephen_C
    Community Member

    How are you synchronising? What versions of 1P4 are you using?

    Stephen

  • kop48
    kop48
    Community Member

    Hi,

    I'm using Dropbox. I'm using both App Store versions of 1Password on OS X and iOS.

    Cheers,

  • hawkmoth
    hawkmoth
    Community Member
    edited August 2014

    This is an issue that has been reported before, including by me here. For now, the only way to get rid of the old attachments on iOS is to create a new record for that item with the attachment you prefer and then delete the old record. That's clunky, I know, but until there is fix sometime in the future, it's the best that can be done.

  • Megan
    Megan
    1Password Alumni

    Hi @kop48,

    I do apologize for the inconvenience here. As @hawkmoth says, this is a known issue that our developers are working to sort out. I've added a vote for you to the issue in our internal tracker.

    We appreciate your patience as we work to get this bug squashed!

    ref: OPM-85

  • kop48
    kop48
    Community Member

    Thanks for letting me know!

  • Jasper
    Jasper

    On behalf of Megan, you're welcome. Please let us know if you have any other questions! :)

This discussion has been closed.