1Password for iOS crashes when syncing with Dropbox
Hey,
I've just upgraded my iPad to iOS 8 and purchased 1Password for iOS.
After running the app it asks me to choose sync mechanism. When I choose Dropbox (since I have 1Password keychain stored there), it moves me to Dropbox to authorize 1Password app. When I click "Allow" it returns to 1Password app. Loader and "Searching for 1Password data in Dropbox" appears. After about 1-2 seconds, app crashes and returns to home screen.
I've already tried to reset sync mechanism (disable and re-enable sync with dropbox) but with no success.
Any hints? I'm not sure what version of 1Password for iOS I have. I've just installed it from app store on iOS 8. Is it iOS8 compatible or should I download any other version?
Here is how it looks like on my iPad: 
https://www.youtube.com/watch?v=vjKtvwI3ClQ
M.
Comments
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Hi @MateuszG,
Because iOS 8 is still in beta itself, we do not yet have a fully compatible version of 1Password for it. You may run into a few of these bugs from time to time. For more details have a read through our blog post here: Things to know about beta testing OS X Yosemite.
I can tell you that the bug you are seeing has been fixed in the latest 1Password 4 for iOS betas. Unfortunately, we are unable to accept any users into our beta program at this time, but you should see an update soon that resolves this issue.
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Hi Megan, thanks a lot for your response. Looking forward for 1Password beta updates.
Regards, M.0 -
It's been a month since you said an update that fixes the issue is coming. Any update? This is very frustrating.
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Hi @skramer49
I sincerely apologize for the frustration here. As I've mentioned above, we're not always able to fully support beta operating systems. But, please send a description of the problem to support+iosbeta @ agilebits and we'll see what we can do to make your situation a bit less frustrating. :)
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ios8 will be released in a week.
any chance there'll be an update soon :) ?
I have the same crash shown here.0 -
Yep, update on its way. Please use Wi-Fi sync in the meantime. :)
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Same here :/ waiting for the update ;) Wi-Fi sync and Windows is like crap, need to turn on my mac everytime I want to sync, nobody told me that I should install the ios betas, but I do it every time ;)
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so... other apps are being updated as we speak for ios8. Do you know when the 1password update will be available in the app store?
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iOS 8 is no longer in beta, hoping this update will be released asap! Any eta? Has it been submitted for review etc.?
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Hi everyone! 1Password 5 for iOS is out and is fully compatible with iOS 8! Because we are requiring iOS 8 with this release, we were tied to iOS 8's release. Our app became available about a half hour after iOS 8 did. Updating to this version should fix your Dropbox woes. Enjoy!
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