iCloud sync does not sync between devices

kuiyibo
kuiyibo
Community Member
in iOS

iCloud sync does not sync between devices

the first device syncs without problem

the second device does not allow the option to choose iCloud

Comments

  • Jasper
    Jasper

    Hi @kuiyibo,

    Sorry to hear about the trouble!

    Could you please let me know what type of devices you are using? Also, what version of 1Password do you have on the devices?

    Thanks in advance for the additional info!

  • cfhumble
    cfhumble
    Community Member

    I noticed this same problem after I updated my devices to iOS 8 and then 8.0.2. I tried the solution you recommended in another posting where you delete the iCloud account restart your devices and Mac and set up iCloud again. This did not work. Then I tried with the additional step of going into the System Preferences>iCloud>Manage, but there was no 1Password file to delete. I finally just gave up completely and switched back to DropBox, which seems ton be working now.

  • Megan
    Megan
    1Password Alumni

    Hi @cfhumble,

    I'm so sorry that you were having trouble with iCloud sync! Since you're using 1Password on your Mac as well, you won't be able to get much out of iCloud sync until Yosemite and the Yosemite update of 1Password are available.

    I'm glad that Dropbox is behaving for you! If you have any questions or concerns, we're here to help. :)

This discussion has been closed.