iPhone 5 not syncing with iCloud [currently unsupported with Yosemite and iOS 8]

Kent Pavelka
Kent Pavelka
Community Member
edited August 2014 in iOS

App working on Mac & iPad but not on iPhone. Have checked that iPhone app is connected to iCloud properly. Before I got this screen, I was taken to a "Welcome to 1Password screen on the phone where it took me through a seriesof questions: "I'm new", "I've used 1Password before", etc. Have been using the app on the phone for a long time. So it is not a new setup. Need help.

Comments

  • Hi @kentp,

    Sorry to hear about the trouble!

    So we can investigate, could you please email us a Diagnostics Report from your iPhone, along with your forum username, to: support+forum@agilebits.com

    A brief comment here mentioning that you've sent the report would also be helpful. Thanks in advance!

  • Kent Pavelka
    Kent Pavelka
    Community Member

    Report sent. Am syncing with WiFi on phone until this gets resolved.

  • We've received your Diagnostic Report - thanks for sending it in! Someone from our email support team will review it and get back to you as soon as possible. :)

    internal reference number: 450893

This discussion has been closed.