Master password not allowing access

jkwill
jkwill
Community Member
in Mac

I just installed the app today and set up a master password, and used it with success several times. Now it is being rejected and I cannot access my 1Password account.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    There's a good knowledge base article here about forgotten master passwords. I'm not saying you've forgotten the master password but it has some good tips in it.

    If none of that helps please post back with your OS X and 1P4 version numbers and let us know whether you sync with any iDevice and, if so, the sync method you use and the 1P4 for iOS version number.

    Stephen

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