PIN Questions

tlcinfw9
tlcinfw9
Community Member

I set up a PIN and can't believe how often I am prompted for the master PW. Why? Can this be changed?

Thanks

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Settings > Security > PIN Code > Request Code After - then change the number of minutes.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @tlcinfw9‌

    1Password 4.5 for iOS features a newly designed PIN code which will provide users with a more consistent experience.

    In earlier versions of 1Password 4 for iOS, the lock settings were dependent on 1Password remaining open in the background. When the iOS would quit the app to reclaim memory resources, users would be prompted for their Master Password upon re-opening, regardless what their auto-lock settings were.

    By providing the option to store your Master Password in the iOS keychain, we are able to respect users' PIN code settings, even if the iOS closes 1Password in the background.

    To ensure that users are aware of this new behavior, the PIN code is not automatically enabled for users who have migrated from an earlier version and will need to be manually enabled.

    Please note that we recommend only using this feature only if you have enabled a device passcode on iOS.

    As a security feature, if you mistype the PIN code once it will clear the iOS keychain and require the Master Password to be typed to access your database.

    If you do not wish to store your Master Password in the iOS keychain, you can disable 'use the iOS keychain' in Settings > Advanced. This will allow you to access 1Password using the PIN code until the iOS closes the app in the background, after which point your Master Password will again be required.

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