Accessing Chase bank on Android phone always requires new online id code

pquimby
pquimby
Community Member
in Android

I'm a new user and have successfully setup a number of logins on my desktop computer. I'm now trying to get things working on my phone.

When I use 1Password to navigate to Chase bank on my Android phone, the site requests an online identification code each time. Is there any way for 1Password's browser on Android to preserve the fact that I've entered the online id code? (Like a regular browser does on a desktop computer...)

Thanks,
Pam

Comments

  • mverde
    mverde

    Hi Pam,

    Thank you for bringing this to our attention. I've asked our development team to look into this issue. My initial guess is that this probably has something to do with cookies not being saved. We are working on a number of improvements to the login-filling experience on Android, so hopefully we will be able to improve on this for you as well.

    Cheers,
    Michael

This discussion has been closed.