Weird unlocking glitch when on non-English locale [fixed in 5.5.BETA-9]

BuSHari

Hello,

I have iPhone 5S with iOS 8.0
When I'm opening the app and unlocking with my master password I'm seeing a weird graphic glitch.

See attached.

Thanks,
Idan

MikeT

Hi @BuSHari‌,

That is weird but I cannot reproduce it. Has it occurred again after you unlock it?

BuSHari

Yes, it occurs every time.
But its only happen when the iPhone is set to the Hebrew language

MikeT

Hi @BuSHari,

Thanks, that was it. The moment I switched to Hebrew, I saw it. I'll file a bug report and we'll get that fixed.

Thank you for figuring this out for me, that was really helpful!

BuSHari

Great, thanks...

MikeT

You're welcome!

BuSHari

Hello again,

I still see that glitch in the beta version, do you know when it will be fixed?

MikeT

Hi @BuSHari‌,

Unfortunately, it is still an open bug in our tracker and we do plan to fix it but I don't have a timeframe.

Bug ID #: OPI-1600

BuSHari

Hello,

That glitch is still exists, do you have you know when it will be fixed?
it`s been over 6 mounts...

Thanks,
Idan

Megan

Hi Idan ( @BuSHari ),

Thanks for checking in on us! I don't have an update for you at this time, but I'll be sure to let our developers know that you're keen on seeing a fix here just as soon as possible.

BuSHari

Hello again,

I still see that glitch in the beta version, do you know when it will be fixed?
Its really annoying glitch, its been 9 months since ive reported this issue...

Thanks,
Idan

sjk

Welcome back, Idan ( @BuSHari ).

Wish I had some new information to offer you about this. I will ping the developers about it again and hopefully they'll get it resolved so you won't have to ask about it again. Cheers!

BuSHari

Thank you very much!
I hope it will be fixed :)

sjk

There is a workaround: close your eyes when unlocking for long enough not to notice the glitch. But you would really like to see this fixed, of course.. :)

Please excuse that weak attempt at humor.

cjbulow

And with that last reply, you just know that @sjk is in need of some well deserved sleep time :)

sjk

That's one way to keep me :silenced:

But not before I did bring this issue to our developers' attention for you again, @BuSHari.

BuSHari

Hahaha :)
Thank you for the help...

sjk

You're welcome! :+1:

MrRooni

@BuSHari Please check out the latest beta, this problem should be fixed for you now.

BuSHari

I cannot get the last version of the Beta app in HockeyApp, that version is from 2014

sjk

Hi @BuSHari,

1Password for iOS beta builds were switched from HockeyApp to TestFlight. There's more information about it here:

Joining the TestFlight Beta

I'm not sure if there are any open slots at the moment but please do contact us if you're interested and we'll see what we can do. Thanks!

BuSHari

I've sent the mail, but they rejected me because of no open slots.
I'm also the Hebrew translator for that app so I need that access.
I want to finish the translations this week and I want to check them before the next release...

Please help me with access.

Thanks,
Idan

sjk

Hi @BuSHari,

Thank you for sending the beta request; I'm sorry to hear it was rejected. It would be best to continue further followup about this in your email support ticket as there's nothing more we can do about it here on the forum. Hopefully there's a way to open a slot for you!

ref: ILN-72546-212