1Password (release) on iOS8 Beta is unable to connect to Dropbox [Known issue: fixed in betas]

rctneil
rctneil
Community Member
edited September 2014 in iOS

Just updated to iOS8 GM on my phone and removed the normal 1Password app and went to HockeyApp to install the beta version which I am having an issue with and have posted about in the appropriate forum so I went to reinstall the App Store version temporarily but as soon as it links in with dropbox and 1PW is searching DB for my vault, the app crashes.

Is there a fix for this?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @rctneil,

    I'm sorry that you're having trouble with 1Password. Unfortunately, there is a known issue where the release version of 1Password 4 for iOS is unable to connect with Dropbox. The good news is that this issue has been fixed in the betas. :) I know that's a bit circuitous and doesn't help you immediately if you're also having difficulties with the beta, but I'm sure the fine folks in the iOS beta forum will have you sorted out soon enough.

    Please let me know if you have any further questions or concerns!

  • rctneil
    rctneil
    Community Member

    I'm really desperate to get the beta issue sorted. Anychance you can direct someone to look at my message asap? It might be something to do with the fact that ios8 is newly installed on my phone as I've only been using the 1password beta on my iPad. I've installed the hockeyapp profile but it still refuses to install.

    Thanks

  • Megan
    Megan
    1Password Alumni
    edited September 2014

    Hi @rctneil,

    I've responded to your post in the beta forum. Let's keep the conversation going there so that we don't get things muddled up between the two threads! :)

This discussion has been closed.