Dropbox Synch problem

pgostby
pgostby
Community Member
in iOS

Hi,

I just loaded the new version onto my new iPhone 6 and am trying to synch with Dropbox, but every time I try I get the following error

"The operation couldn't be completed. (NSURLErrorDomain err-1001.)"

how do I get it to sync?

Please help as 1Password is a main app for me (and I am looking forward to using TouchID as well)

Per-Gunnar

Comments

  • pgostby
    pgostby
    Community Member

    and now it crashed my phone...

  • shoutstudios
    shoutstudios
    Community Member

    I had to unlock the vault with my old password (recently changed) and then re-setup the synch with dropbox. I also had to sign out of dropbox on the iPad and sign back in. I think the upgrade did something to dropbox and not 1Password.

  • Megan
    Megan
    1Password Alumni

    Hi Per-Gunnar ( @pgostby‌ )

    Could you please tell me which version number of 1Password you are currently using on your iOS device? We've seen some crashes before when users were using 1Password 4 for iOS in iOS 8, but that issue is generally fixed in the new 1Password 5 for iOS.

    Hi @shoutstudios‌

    I'm sorry to hear the upgrade was a bit messy for you as well. I hope things work smoothly for you from now on, but we're here if you have any questions or concerns. :)

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