Two icloud accounts - switching to just on

Jen
Jen
Community Member

I would like to port over my 1Password information from my old iCloud(MobileMe) account to my new iCloud account? How do I do that? Thanks

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Jen,

    In order to get this sorted out, I'll need to know a little bit more about your 1Password ecosystem:

    • What are the version numbers of 1Password and your operating system for all computers and devices running 1Password?
    • Which devices currently hold your most up-to-date 1Password data?

    The more detail you can provide, the more quickly we'll be able to get you sorted out! :)

  • Jen
    Jen
    Community Member

    Mac Air has Software OS X 10.9.4 has the unique iCloud account (that I do not want) and is of course, has the the most up-to-date. I am on 1Password 4 for Mac and it says I have the latest updates installed. My iPhone 5 and has IOS 7 at the moment have 1Password 4 with all apps saying they are updated. I have an iPad 5 with iOS 8 have 1Password 4 with all apps saying they are updated. thanks

  • Ben
    Ben
    edited September 2014

    Hi @Jen

    Okay, thank you for the information! Unfortunately at the moment iCloud will not be able to sync your data with this setup. In 1Password 5, iCloud sync requires iOS 8 and OS X 10.10 (Yosemite). Because Yosemite has not yet been released, it is currently not possible to sync iOS 8 devices with Macs using iCloud.

    What I would suggest instead would be to sync your 1Password data via Dropbox. Instructions can be found here:

    I do apologize about the inconvenience regarding iCloud. Unfortunately there are some growing pains with the transition to iCloud Drive. You can read a little more about this here:

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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