Timeout looses data

Vetdoctor
Vetdoctor
Community Member

I was adding a Login password when I was interuppted and answered a phone call. The screen timed out and when I came back the PIN was up to protect my passwords. When I entered the PIN the unsaved fields were wiped and the data lost. Not what I expected, I had to go back and recreate a new password. What I expected was the field with the data still intact until I save or erase.

Thank you

Comments

  • Hey @vetdoctor. I'm so sorry for the trouble this has caused you. I'll pass on these details to our team and we will look into improving this use case in the near future. Thanks for bringing this up.

This discussion has been closed.