Sync Dropbox to iOS & iOS to Dropbox problem

luccallens

Hi,

Wondering what's going on with 1Password after iOS 8 was deployed and the upgrade to 1Password 5? After the (still existing) issue with 1Password integration for Safari on iOS 8, I also noticed that syncing from Dropbox to iOS or iOS to Dropbox is not working although 1Password on iOS is pointing to the correct vault in settings and I notice that the orange "sync wheel" is animating. Yet no changes are made to the vault on Dropbox and thus also not 1Password on OS X.
I understand that issues arise and when fixed in due time it's fine. However, lately I catch myself looking for possible alternatives for 1Password in case these troubles continue. I never had issues before and love the App(s) but when I have to start verifying manually if 1Password's data is updated on all my devices because of sync issues, I unwillingly start to distrust the system.

Any thoughts? Thanks !!
Luc

Ben

Hi @luccallens‌

After the (still existing) issue with 1Password integration for Safari on iOS 8,

What issue would that be? The only issue I'm aware of is there seems to be a bug where the extension will ask for your Master Password despite the fact that you have Touch ID properly configured.

As for your sync issue, I'd recommend completely disabling sync on all devices and re-enabling it:

• Mac: http://guides.agilebits.com/1password-4-for-mac/4/en/topic/sync-guide
• iOS: https://guides.agilebits.com/1password-ios/5/en/topic/syncing
• Windows: https://guides.agilebits.com/1password-windows/4/en/topic/sync-options
• Android: https://guides.agilebits.com/1password-android/4/en/topic/sync

Please make sure the Dropbox application on all of your systems is updated as well.