Can't upgrade from verion 3.7.2 to 5...

melprok · September 2014

Hello, I tried this steps but nothigs occurs when I open the old verion.
https://guides.agilebits.com/1password-ios-kb/4/en/topic/upgrading-from-legacy-versions

Any idea?

Thanks,

Jasper · October 2014

Hi @melprok,

Just to confirm, was your 1Password 3 vault locked before you tried the migration process?

Could you please fully quit both 1Password 3 and 1Password 5 from the multitasking switcher, and try migrating your data once more.

If that doesn't help, please let us know and we'll provide additional instructions.

melprok · October 2014

Hello... Yes... I close all applications. Then Open the version 5 and follow steps to import. When I tap Open 1Password3, the app opens but nothing happen.

Any other way to import to the new app?

Thanks,

Megan · October 2014

Hi @melprok,

I've heard of some users having to try the process twice before it works properly (it's a bit finicky sometimes.) If you're still not having any luck, do you by chance have any access to a Mac computer? We can use Wi-Fi Sync with legacy versions of 1Password 3 to get your data onto the Mac, then use Dropbox to get your data into the new 1Password 5 for iOS app.

Please let me know if this is an option!

melprok · October 2014

Ok. I export the dabase to a mac then to dropbox. But when the new version (5) search in my dropbox account do not find the file.
Message: "No .agilekeychain or .opvault found in dropbox"

The backup file that I did is: 1Password0100-20141002.1ptbackup.