1Password Not Visible as Safari Extension

stevengharris
stevengharris
Community Member
in iOS

iPhone6 on 8.0.2
1Password 5.1
Lots of other apps show up on the extensions list, just not 1Password.
Followed the instructions at https://guides.agilebits.com/1password-ios-kb/4/en/topic/extension-not-visible
Removed Safari and 1Password from memory to restart from scratch. Restarted both.
Turned phone off and on.

Still no joy. Any suggestions?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @stevengharris,

    I'm sorry to hear that ... that is a bit strange. You mention following the instructions in our knowledge base article here, but did you also follow the slightly longer instructions in our Extension article in the User Guide?

  • stevengharris
    stevengharris
    Community Member

    Thanks. Definitely seems to be a case of user error. Fixed now! Thanks for the speedy reply.

  • Megan
    Megan
    1Password Alumni

    Hi @stevengharris‌

    I'm so glad to hear that you're all sorted out now. We're here if you have any further questions or concerns! :)

This discussion has been closed.