Folder Display Trouble

[Deleted User]
[Deleted User]
Community Member
edited October 2014 in iOS

I'm finding that folder data is syncing, but for some odd reason folder counts and items inside folders are not displaying properly. I have to add a new folder, which somehow forces a display update. Anytime there's a change, I have to do this in order to get the data to display properly. However, if I got to the individual item and go to move folder, it does in fact show the proper folder it is supposed to be in. I'm running iOS 8.0.2 on a 5S and an iPad Air.

So to diagram the issue:

  1. Item A moved to Folder A on 5S

  2. Item A does not appear in Folder A on iPad Air, Folder A does not include it in item count. Item A DOES appear in Folder A if I go to "move folder" in Item A.

  3. If I create a new folder on iPad Air, the folder screen seems to do a full refresh. All changes are displayed properly.

  4. These issues all are true if I do the reverse creating items on the iPad and not displaying properly on my 5S.

Apologies if this has been brought up already.

Comments

  • Hi there,

    Thanks for taking the time to write to us about this. Our developers are aware of the problem and are working on a solution.

    Thanks!

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