"1Password failed to connect to 1Password mini"

alexgoldenmd
alexgoldenmd
Community Member
in Mac

Just tried to download/install the new update and now getting error message:

"1Password failed to connect to 1Password mini. Please restart 1Password. If this does not help, please contact AgileBits support."

Reboot didn't help. I'm running OS 10.9.5 on an Intel Core 2 Duo MBP.

Anybody else having this problem? Anyone from AgileBits can tell me how to get 1PW running again?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    When you refer to "the new update" what version of 1P5 are you referring to? 1P5 will run only under OS X Yosemite.

    If you're running 1P4 try quitting 1P using ⌃⌘Q (ctrl+cmd+q) and then re-starting 1P.

    Stephen

  • alexgoldenmd
    alexgoldenmd
    Community Member

    Stephen_C:
    I'm running 4.4.3. 1P4 won't even start - it gives that error message and will not open - so I cannot quit the program as you suggested. A full system reboot did not solve the problem.
    Alex

  • alexgoldenmd
    alexgoldenmd
    Community Member

    Also just tried downloading another copy of 4.4.3 from the legacy downloads section on the website and the same problem occurs on the new copy.

  • Stephen_C
    Stephen_C
    Community Member

    Try the suggested solution in this AgileBits post.

    Stephen

  • alexgoldenmd
    alexgoldenmd
    Community Member

    Okay. That worked. Thank you Stephen!

  • sjk
    sjk
    1Password Alumni

    You're welcome, @alexgoldenmd, on behalf of Stephen. :)

This discussion has been closed.