1Password 5 extension not working in Safari
Comments
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Hi, no, It doesn't work. I,ve tried to install another safari extension, but now there is a message that is trying to contact with 1P app. I´ve installed IP5 and it´s open, but still does´t work.
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Hi @INCAB,
Thank you for posting the screenshot :+1: As they say: "A picture's worth a thousand words" :smiley:
I noticed that you are using 1Password 3 with the 1Password 4/5 Browser Extension. Please uninstall the Safari Extension from Safari's Preferences > Extensions and download the 1Password 3 Extension from here
I hope that this will solve our problem :wink:
Best,
Rad
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Hi Rad:
I still have the problem. I attach some pictures...
As you could see, there is a counting that it seems has no ending...If i select the option to install safari plugin from 1P mini, it appears another download site, but it doesn't work too...
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Hi @INCAB,
Thanks for sending us more screenshots.
Can you please send us a Diagnostics Report from your Mac, along with a link to this topic and your forum username, to support+forum@agilebits.com. A brief comment here mentioning that you've sent the report would also be helpful.
Please make sure that you download the 1Password 3 for Mac Diagnostics Report tool located at the bottom of the page.
Once we see the report we'll be able to better assist you.
Thanks in advance!
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