1password iPad old version won't work on IOS8 Black Screen!

dlbr

1password iPad old version won't work on IOS8. This is the only way for me to retrive my vault as I discounted my old apple ID that I purchased the 1passowrd with, meaning I can't upgrade without deleteing my entire wallet. I need iPad 1password old version to work or I'll loss everything?

Ben

Hi @dlbr‌

I'm not sure I follow. Could you please describe for me:

• What device(s) you have 1Password on
• What version of iOS / Mac OS those devices are running
• What version of 1Password those devices are running
• What sync options you have enabled, if any

Thanks!

Ben

bouli99

I have the same problem, I changed AppleID between the time I purchased the 1Password application and today, Did upgrade to IOS 8.01 and 1Password is not working anymore - I have no backup of my 1Passwords and accounts - When launching the app it gives me a black screen
Any way to get the content back ?

Ben

Hi @bouli99‌

Have you tried restarting your iOS device?

• http://support.apple.com/kb/ht1430

Also: please note that changing your Apple ID will cause you to lose access to new downloads of all of your purchases (including 1Password). Please do not do this. AgileBits is unable to assist if you lose access to purchases due to changing your Apple ID.

Thanks!